Privacy Notice
How personal information is collected, used, stored, shared, and protected.
Read privacy noticeLEGAL & POLICIES
Clarity in every part of the relationship.
The policies, agreements, and information that explain how Deakonia works, how information is handled, and what to expect when using our services.
Clear information. Responsible operations. Accountable service.This section describes the intended legal framework. Documents marked as being prepared are not yet in force and must be verified against Deakonia's actual product, suppliers, and business arrangements before publication.
QUICK ACCESS
Start with the document you need.
Terms of Service
The agreement governing access to and use of the Deakonia platform.
Read terms of serviceData Processing Agreement
Terms for processing customer-controlled personal data on behalf of a church.
Read data processing agreementCookie Policy
Cookies and similar technologies used by the website and how preferences are managed.
Read cookie policyALL LEGAL DOCUMENTS
A maintained library, not one enormous page.
Each destination has its own route, status, version information, contents, and update history.
Privacy & data protection
For anyone who wants to understand how information is handled.
Privacy NoticeHow personal information is collected, used, stored, shared, and protected.In preparationData Processing AgreementTerms for processing customer-controlled personal data on behalf of a church.In preparationSubprocessor ListVerified external providers that may process data while helping to operate Deakonia.Provider verification requiredData Retention & DeletionRetention periods, account closure, exports, backups, and deletion arrangements.In preparation
Terms & agreements
For churches considering or already using Deakonia.
Terms of ServiceThe agreement governing access to and use of the Deakonia platform.In preparationCustomer AgreementThe commercial relationship, responsibilities, selected services, and agreed terms.In preparationAcceptable Use PolicyRules that protect customers, recorded individuals, and service availability.In preparationService Availability & SupportSupport channels, maintenance, interruptions, and approved service commitments.Operational review required
Website & accessibility
Information about this website, preferences, and access needs.
Trust & security
How operational trust and verified safeguards are documented.
Under consideration
Documents are added only when the product and its obligations make them necessary.
Children's and Vulnerable Persons' DataApplicability under review
PRIVACY & DATA RIGHTS
Have a question about your information?
A church may be responsible for a request about records it controls, while Deakonia may support that church as its processor. We will help route your enquiry to the right place.
NEED CLARIFICATION?
Ask before you assume.
If you have a question about these documents, your agreement with Deakonia, or how personal information is handled, use our contact page and tell us whether it is a legal, privacy, or general business enquiry.
Contact our team